What do I get after I buy?
The download and your license key, right after checkout and by email. Lost the email? The latest version is always at updates.disklumo.com/Disklumo.dmg.
What's the Clipboard bonus?
Disklumo Clipboard is a small menu-bar app that keeps a history of what you copy, so you can search and paste it again. It comes free with Disklumo: download it from the page you see after checkout. It needs no key or account, and your history stays on your Mac.
Do I need Disklumo installed to use Clipboard?
No. Disklumo Clipboard is a separate app and works on its own. It runs in your menu bar; press ⌥ Space to open it. Like Disklumo, it needs macOS 14 or later on Apple Silicon.
Does Clipboard save my passwords?
No. Copies from Passwords, Keychain Access, 1Password, Bitwarden and Dashlane are skipped, and so is anything an app marks as private. You can add more apps to skip in Settings, pause recording, or clear the history at any time.
Which Macs does Disklumo run on?
Macs with Apple Silicon (M1 or newer) running macOS 14 Sonoma or later. Intel Macs aren't supported.
Why does it ask for my Mac password?
Cleaning System Data and some Optimize tasks need administrator rights. Disklumo asks for them for that run only and removes them when the run ends.
The optional helper is the one exception. Fan & Battery, Wi-Fi Low Latency and Stay Awake (when it keeps tasks awake) use it, and it stays installed so it can restore your fans and charging after a crash. You can uninstall it from Fan & Battery at any time.
Does it need Full Disk Access?
It's recommended. Without it, macOS hides the Trash and some protected folders. Disklumo tells you which ones it couldn't read.
Does Disklumo send my data anywhere?
No. Scans happen on your Mac. Disklumo only goes online for your license and for updates. See the privacy page.
Can I get a refund?
Yes, within 7 days of purchase. Email support@disklumo.com from the address you bought with, and you get your money back. The license key stops working after the refund.
Can I move my license to a new Mac?
Yes. One key works on one Mac at a time. Open Key › Deactivate this Mac on the old one, then activate the key on the new Mac.
I deleted Disklumo. Do I need to buy it again?
No. Download it again from updates.disklumo.com/Disklumo.dmg and open it: on the same Mac it's still activated. If it asks for a key (for example after you erased your Mac), paste the key from your purchase email. If it says the key is already in use, email support@disklumo.com and we'll free it.
How do I get help?
Email support@disklumo.com. Or choose Help › Report a Problem… in the app: it opens an email in Gmail or your mail app with your Mac details already filled in. You see everything before you send it.